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Privacy policy

Last updated: September 2026

This policy explains how ASOCIACIÓN ESPAÑOLA TWC (trading as The Wellbeing Confederation) processes the personal data of those who contact the association or use this website, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on Data Protection and the guarantee of digital rights (LOPDGDD).

1. Data controller

ControllerASOCIACIÓN ESPAÑOLA TWC, trading as The Wellbeing Confederation
Tax ID (NIF)G93978617
RegistryNational Register of Associations · Section 1 · National Number 633896
Contact addressCalle de Claudio Coello 38, 1º Dcha. 28001 Madrid, Spain
Contactinfo@thewellbeingconfederation.com

The association has not appointed a Data Protection Officer, as none of the circumstances set out in article 37 GDPR or article 34 LOPDGDD apply. For any matter relating to data processing you may write to the email address above.

2. What data we process and why

PurposeDataLegal basis
Responding to enquiries received by emailName, email, message contentConsent and legitimate interest in replying (art. 6.1.a and 6.1.f GDPR)
Managing requests sent through external formsName, corporate email, organization, project typeConsent (art. 6.1.a GDPR)
Managing relations with members, nodes and collaborating organizationsProfessional contact detailsPerformance of the associative or contractual relationship (art. 6.1.b GDPR)
Complying with legal and accounting obligationsIdentifying and financial dataLegal obligation (art. 6.1.c GDPR)

No profiling or automated decision-making with legal effects is carried out. No special categories of data are processed through this website.

3. Forms and external providers

Contact and diagnosis requests are completed in a form hosted on this same website. Submission is processed through FormSubmit, an external form-forwarding service acting as data processor, which relays the responses by email to the association’s address. The data is not stored on this website. FormSubmit may process data on servers located outside the European Economic Area; where that is the case, the transfer relies on the safeguards set out in Chapter V GDPR.

Email is handled through the association's email service provider. These providers process data on behalf of the controller under a data processing agreement pursuant to article 28 GDPR.

4. Retention

Data is kept for as long as necessary to handle the request and thereafter for the applicable statutory limitation periods. Data of members and collaborating organizations is kept for the duration of the relationship and for the legally required periods after it ends.

5. Recipients and international transfers

Data is not shared with third parties except where legally required. No international transfers outside the European Economic Area are carried out. Should they become necessary in the future, they would be performed with the safeguards set out in Chapter V GDPR.

6. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing, portability and not to be subject to automated individual decisions at any time by writing to info@thewellbeingconfederation.com, stating the right you wish to exercise.

Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing. If you believe your rights have not been properly addressed, you may lodge a complaint with the Spanish Data Protection Agency (AEPD).

7. Cookies

This website does not use analytics, advertising or tracking cookies, nor does it install third-party cookies for purposes other than those strictly necessary for its operation. For this reason no consent banner is displayed.

Typefaces are loaded from an external service (Google Fonts), which involves a connection from your browser to that service. External forms may install their own technical cookies, governed by their provider's policy.

Administrator note: if analytics tools, pixels or embedded videos are added later, a cookie banner with prior, granular consent becomes mandatory, and this section must be expanded.

8. Security and changes

The controller applies appropriate technical and organizational measures to protect data against unauthorized access, loss or alteration. This policy may be updated to reflect regulatory changes or changes in the association's activity; the version in force is the one published on this page.

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ASOCIACIÓN ESPAÑOLA TWC · The Wellbeing Confederation · Calle de Claudio Coello 38, 1º Dcha. 28001 Madrid · Legal notice